Oct 29, 2019
In episode 59 we talk to speaker, author and expert on all
things non-profit digital, Beth Kanter, about the impact of
technology on non-profits and the challenges and opportunities that
Artificial Intelligence (AI) will bring. Including:
- Has social media changed the game for nonprofits in terms of
how they communicate?
- Have some of these tools levelled the playing field between big
and small (or well-known and obscure) organisations?
- How well-equipped are nonprofits to take advantage of the
potential of digital? If some organisations are struggling, what
are the key barriers?
- Is there a danger that social media and online discourse create
perverse incentives to sensationalise or simplify issues, because
everyone is competing for scarce attention? Does this present a
particular challenge for nonprofits?
- If digital tools enable people to form groups easily and
organise in new ways, does this make traditional nonprofits less
relevant as people look to networked models of social change?
- How can traditional nonprofits embrace some of the benefits of
networked or decentralized approaches? Does this require a major
change of structure, or just mindset?
- Is it better to focus on bringing existing non-profit leaders
up to speed with technology and digital, or to focus on supporting
the development of future leaders who might be more naturally
comfortable with tech? Or do we not need to make this choice?
- To what extent is digital transformation actually about
employment practices? (E.g. flexible/remote working, making
nonprofit work more appealing than private or public sector) How
many nonprofits are actually doing this well at the moment?
- Do nonprofits need to play a role in addressing the impact of
social media on mental health and social interactions? If so,
- Why is AI a big deal for nonprofits?
- What impact will AI have on philanthropy and charitable
- Are there good examples of nonprofits using conversational AI
and chatbots in smart ways?
- Are there good examples of nonprofits using AI to improve their
own processes (e.g. data entry, financial risk monitoring, grant
- What barriers do nonprofits face when it comes to using
- Do more nonprofits need to think about partnering with tech
companies? What are the opportunities and challenges of doing
- Can nonprofits play a meaningful role in ensuring that tech is
designed and implemented ethically? How far are we from making this
happen in reality? What can we do to close the gap?
- What role is there for nonprofits in addressing some of the
negative impacts of technology that we are seeing (e.g. algorithmic
bias, automation replacing jobs etc.)?
- How is the nonprofit workplace going to change over the next
decade or so?
-Book site for The Happy Healthy
-Beth’s article (with Allison Fine) for Stanford Social
Innovation Review, “Leveraging
the Power of Bots for Civil Society”
Giving Thought micro site on AI
Machine Made Goods report
-Rhod’s blog on “Charity
2037: 13 Jobs we might all be doing in 20 year’s time”
TextLine’s use of AI